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Dashboard

CELITECH provides partners with a dedicated dashboard for managing eSIMs, viewing API activity, and configuring their account.

Live Visibility​

The dashboard shows all eSIM purchases for any timeframe, including each eSIM's activation status and the package it's associated with. Use it to look up purchase history, check a specific eSIM's details, or spot consumption trends.

Create eSIM​

The "Create eSIM" page lets you create a new eSIM or top up an existing one directly from the dashboard, without making an API call.

Troubleshoot eSIM​

The "eSIM Info" section looks up any eSIM by its ICCID.

eSIM QR Code​

  • One-Time Scan: The eSIM QR code can only be scanned once to activate the first device.
  • Post-Scan Status: After a user scans the eSIM QR, the partner can only read the eSIM status.

eSIM Info​

Using the eSIM's ICCID, the dashboard shows:

  • Connectivity Status: ACTIVE during the package's active dates, otherwise NOT_ACTIVE.
  • eSIM Status: RELEASED, DOWNLOADED, INSTALLED, ENABLED, DELETED, or ERROR.
    • RELEASED: Issued to the user
    • DOWNLOADED: Downloaded to the user's device
    • INSTALLED: Installed on the user's device but disabled (turned off)
    • ENABLED: Installed and enabled (turned on)
    • DELETED: Permanently removed from the user's device
    • ERROR: Installation failed

eSIM Expiration​

  • Package Expiration: Connectivity packages (e.g., 1GB in the US for Dec. 25–30) expire at midnight of the end date, and the connectivity status turns from ACTIVE to NOT_ACTIVE.
  • Installed eSIM: Doesn't expire on-device as long as the user doesn't delete it.

Manual Activation Code​

Includes the SM-DP+ Address and Activation Code, which can be shared with the user to add the eSIM manually instead of scanning the QR code.

Device Type Lookup​

A separate "Device Type" page looks up the OEM, hardware name, and hardware model of the device an eSIM is installed on, by ICCID — useful for diagnosing device-compatibility issues.

More in Account Management​

The dashboard also covers account-level configuration documented on its own pages:

  • API Credentials — find and use your Client ID and Client Secret.
  • Sandbox — a parallel account for integration testing with test eSIMs and no billing.
  • Customization — Network Brand, Email Configuration, and QR Code appearance.
  • Team Management — invite teammates, assign roles, and manage dashboard access.
  • Billing — how Stripe invoicing works for your purchases.
  • Webhooks — register an endpoint to get notified of eSIM events in real time.